Effective Date: April 17, 2025

1. Introduction

Kay’s Cleaning Services Pro LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.kayscleaningservicesbr.com or engage with our services, including communications via SMS.

2. Information We Collect

We may collect the following types of information:

•Personal Information: Name, email address, phone number, physical address, and payment details.

•Service Information: Details about the cleaning services you request or have received.

•Technical Information: IP address, browser type, operating system, and usage data through cookies and similar technologies.

3. How We Use Your Information

We use the collected information to:

•Provide and manage our cleaning services.

•Process payments and send invoices.

•Communicate with you regarding appointments, promotions, and updates via SMS, email, or phone.

•Improve our website and services.

•Comply with legal obligations.

SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes.

4. Sharing Your Information

We do not sell your personal information. We may share your information with:

•Service Providers: Third-party vendors who assist in service delivery, scheduling, payment processing, or marketing support.

•Legal Authorities: When required by law or to protect our rights.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

•Secure servers and encryption technologies.

•Regular security assessments.

•Internal staff training on data protection and confidentiality.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

•Access the personal information we hold about you.

•Request correction or deletion of your information.

•Object to or restrict certain processing activities.

•Withdraw consent where processing is based on consent.

To exercise these rights, please contact us at kayscleaningservices.br@gmail.com.

7. Cookies

Our website uses cookies to enhance your browsing experience. You can manage or disable cookies through your browser settings.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: